SAF National Headquarters Updates Phone System

July 22, 2021

On Friday, July 16, 2021, SAF National Headquarters informed its members of the activation of its new phone system. Staff at the national office can now be reached at (202) 938-3910. Please refer below for answers to questions you may have about SAF's new phone system. 

Why Is the Number Changing?
After hearing feedback from many members and partners about not being able to reach SAF National Headquarters via our phone system, we decided to find a solution. Empowered by Zoom, SAF’s new phone system will lead you to the correct department, staff member, and voicemail. All staff members will now have direct lines.

Who Will Be Answering the Phone?
Instead of being greeted by Elaine Cook, SAF's Membership Services Coordinator & Office Manager, when you call SAF Headquarters, you will be greeted by an automated assistant directing you to the proper extensions to dial for the departments and staff you are trying to reach. If you still wish to speak with Elaine, dial 0.

What Are the New Phone Numbers?
New main phone number: (202) 938-3910
New main fax number: (202) 938-3911

Can SAF Still Be Reached at the Toll-Free Number?
No changes are being made to the the availability of our toll-free phone number. If you would like to still use our toll-free number to reach us, you may do so at 1 (866) 897-8720.

If you have any questions, feel free to contact us at membership@safnet.org or give our new phone system a try and call us at (202) 938-3910.