SAF2022:On Demand Frequently Asked Questions (FAQ)

Last updated: November 14, 2022. This page will be updated as needed. 


What is SAF2022: On Demand?

SAF2022: On Demand is the virtual version of the 2022 SAF National Convention. If you attended SAF2022 in person, then you are already registered to access the SAF2022 on-demand content. Participants can watch over 100 presentations and earn up to 29.5 CFEs. If you didn't attend the in-person convention and would like to access to online content, please register today. Registration prices and details can be found on the registration webpage

How will I know that I am registered?

All registered attendees will receive a confirmation by email from [email protected] to the email address listed in your SAF account profile (please check your junk/spam folder).  This information is your receipt and verifies the event(s) and/or additional fee sessions for which you have signed up, and how much you have paid.  If you have questions regarding your registration, please contact [email protected]


Cancellation Questions 

What happens if I need to cancel my registration?

We encourage you to email [email protected] with “Cancel SAF2022 Registration” in the subject line and ensure you provide your name and phone number in the body of your email. Alternatively, you can call (202) 938-3910, M-F, 9:00 AM – 5:00 PM ET.

Can I switch my registration to another person?

If you registered individually and require a refund, you will need to cancel and the other person register. If you do not require a refund, please send an email to [email protected] with “SAF2022 Registration Transfer” in the subject line, instructing us to transfer your registration to the named individual, including that person’s full name, email address, and phone number. We encourage you to copy that individual on the email to make them aware of your request.

What is the deadline to cancel my registration?

You may cancel your registration and request a full refund until 6:00 PM ET on September 1, 2022. A $75 administrative fee will be deducted from the total refund due. Refund requests received after that date will not be accepted except in the case of a personal emergency occurring on or before January 15, 2022 SAF reserves the right to request verification prior to issuing a refund.

Will I get a refund if I cancel?

You will receive a refund, less an administrative fee of $75, if you cancel before 6:00 PM ET on September 1, 2022.

Continuing Education

How many CFEs can I earn?

From the live event in Baltimore and through On Demand, you can earn up to 29.5 CFEs in Category 1. Check your SAF CFE record to confirm how many additional CFEs you can earn through On Demand.

What do I need to do to earn CFEs at the live event?

Complete the provided CFE attendance sheet accessible within your onsite program (pages 49 and 50). You will submit your completed CFE attendance sheet at the registration desk or CFE drop boxes dispersed throughout the convention center no later than 9:00 PM (local time) on Friday, September 23. 

What do I need to do to earn SAF CFEs through On Demand?

View the On Demand presentation(s) in entirety and complete the short questionnaire (2 questions). SAF CFEs will post to your SAF CFE record automatically the same day you complete the on demand presentation(s) and questionnaire. Disregard any reference to a CFE verification code noted in the On Demand presentations.

What if I forget to submit my CFE attendance sheet for live event by 9:00 PM (local time) on Friday, September 23?

CFEs earned from the live event must be submitted by the specified time. CFEs for the live event will not be accepted if the CFE forms is received afterwards, so don’t return home with your attendance sheet.

How do I earn CFEs if I attend Saturday tours?

All tour attendees will check in with their tour leads who will submit a group attendance sheet to SAF National at the end of the tour.

Will International Society of Arboriculture (ISA) and Ecological Society of America (ESA) Continuing Education Units (CEUs) be available?

SAF2022 is CEU approved by ISA and ESA. Follow the instructions to for SAF CFEs to earn ESA and ISA CEUs, respectively. ISA CEUs would only be available for the live event, so be sure to plan accordingly. SAF will report attendance to ISA and ESA. ESA CEUs are available for On Demand.

What do I need to do to earn ESA CEUs?

Earned ESA CEUs from the live event have already been submitted to ESA. ESA is processing CEUs from the live event. Contact [email protected] with your ESA CEU questions. For On Demand, view the presentation(s) in entirety and complete the short questionnaire (2 questions). SAF will share the On Demand reports to ESA. Be sure to indicate ESA CEUs in the questionnaire.

Will you issue CFE certificates?

SAF will not be issuing certificates as documentation for earning CFEs. Your SAF CFE online record will track your CFEs earned. There is a nominal service fee ($30) if you are neither an SAF member or certified with SAF as a Certified Forester or Candidate Certified Forester. Contact [email protected] to pay the CFE review and tracking fee.

When will my CFEs from the live event show in my CFE record?

CFEs will appear in your record within 3-4 weeks after the event. SAF CFEs from the live event are already posted to your SAF CFE record. 

Can my CFEs rollover to the next certification cycle?

CFEs will not rollover to the next certification cycle.

I have more questions about CFEs, where can I learn more?

Contact us at [email protected] with more of your convention CFE and CEU questions.